The Information and Communication Technology (ICT) Helpdesk has been established to provide schools with a single point of contact for all their ICT support and assistance needs.

Call the toll-free number 0800 CALLICT (0800 225 542) or send an email to callict@tki.org.nz You will need to include your name, MOE school number, and school name. Help is available with issues ranging from ICT policy advice through to technical support. The service is free to schools.

15 April 2007 – Anti-virus deal FAQs
See this page for common questions and answers about the Ministry of Education's anti-virus software deal for state and state-integrated schools.

10 April 2007 – Microsoft's Schools Agreement FAQs
This information sheet provides questions and answers about the licensing agreement with Microsoft New Zealand to provide all state and state-integrated schools with selected Microsoft software for a three year term commencing January 01 2007.

31 March 2007 – Stage 2 of the School Network Upgrade Project

Stage 1 of the School Network Upgrade project has now been completed successfully. Around 330 small schools have had a school-wide network installed since the project began in September 2005.

The Ministry of Education has received further funding to commence Stage 2. Schools in this round have rolls between 130 and 260 and have little or no network infrastructure. The expectation is to assist around 70 schools to upgrade their networks.

This initiative will help teachers and students in these schools have a reliable and stable network. This is required to support the widening range of ICT initiatives in the classroom and administration area.

30 June 2005 – Enrolment Management System Project
The Ministry of Education is developing an electronic enrolment management system for intermediate and secondary schools to use via the web. This system will enable authorised users to update student records as students enrol, transfer schools, or leave the school system. It will improve communication and the transfer of information between schools when students transfer from one school to another, as well as reduce the time taken to identify and respond to non-enrolled students.

10 May 2005 – Student Management Systems
Student Management Systems (SMS) hold and manipulate data relating to a
learner, whether this is administrative or teaching or learning. The
Ministry of Education SMS Accreditation results provide reliable and
consistent data upon which schools can make informed decisions about the
various SMS packages available in the New Zealand market. Visit this
site to view the accreditation results and for information on how to choose the right SMS for your school.

10 August 2004 – Managed Internet Service Solutions for Schools
The Ministry of Education is providing schools with a selection of managed Internet service solutions to guard against inappropriate websites and emails, viruses, and hackers. Visit this site to select an appropriate solution for your school.

23 December 2003 – Accessibility – StickyKeys
This information sheet explains how to use the Windows StickyKeys accessibility feature, designed for people who have difficulty holding down two or more keys at a time.

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