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You want to buy an expensive item (stereo, television, bicycle, skateboard,
scooter, in line skates, surfboard, snowboard, computer, etc). Contact two
competitive retailers selling the same brand of item and complete the log of
all the information you are able to collect about the product. You may also
wish to use the newspapers, brochures, the Internet, fliers, and word of
mouth to gather all the information. Make a decision based on your findings
and explain which factors contributed to this.
| Item: | Retailer A: | Retailer B: |
| Price (including GST) | | |
| Details of Warranty /guarantee offered with product | | |
| Back up service that is offered for the product | | |
| Availability of spare parts (How long, Where from, Cost, etc) | | |
| Customer service - was the salesperson helpful, friendly, efficient, knowledgeable? | | |
| Method of payment available (discount for cash, terms available, lay-by, etc) | | |
| Product information provided by the retailer. | | |
| Other information I gathered about the product, which may be of value. | | |
I think retailer ___ offers the BEST deal on the item because:
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